
Remember
THIS giveaway that I did at the beginning of this month? And do you remember
THIS pretty lady who just happened to be the "lucky" winner? Well, this lucky lady turned out NOT to be so lucky thanks to
MyMemories poor business practices. Yep,
MyMemories baited me, and like a stupid goldfish who doesn't know any better, I took the bait
(commence banging my forehead into the wall). SIGH.
At the end of August,
MyMemories contacted me and asked me to do a giveaway with their scrapbooking software. I readily agreed and they sent me a code to download my very own free version of the software to try. I excitedly downloaded the software, threw together a few scrapbook pages, and got the giveaway up and running!
I had several wonderful followers enter, which made this giveaway my biggest one yet! I even stayed up way past my bedtime on that Thursday to select and write a post about the winner! Yes, all seemed well and good. Unfortunately, that was almost two weeks ago, and I still have
NOT received my winner's code from the company.
I have emailed them three separate times, and the last time
(on Monday morning), it was
NOT a very nice email. I gave them three days to get me the code and guess what? I'm still waiting. Yep. Poor
Jane! She was so excited and now I've let her down! BOO for
MyMemories!
I am extremely disappointed in
MyMemories and part of me wishes that the blog world had a Better Business Bureau, because I would totally turn them in! Unfortunately, nothing is forcing this company to give me a code for my winner, even though I saved all the emails proving that they said they would. I guess when it boils down to it, it's my word against theirs and basically when it comes to giveaways and promotions, we are all running on the Golden Rule around here.
I am still working to make things right with
Ms. Jane, even if I have to send her something else in it's place. I just feel awful that things turned out the way they did, and I want to assure everyone that I really am a girl of my word. If there was anyway I could of prevented this or seen this coming, I would taken care of it. But, unfortunately, this is my first rodeo and I'm still learning all the ropes.
Thankfully, this experience has taught me a few lessons and one of them is: I will NEVER do another giveaway, unless I have the item I am going to giveaway in my possession. That doesn't mean that I no longer want to work with companies to do giveaways that promote their products or their brand, but it does mean, that I will expect all of those companies to send me the product they want me to review and giveaway in advance. For instance, I should of asked for the winner code ahead of time, before I even did the giveaway. UGH. You win some, you lose some, I guess.
I hope that all of you who liked their
Facebook page and their
blog as a result of this giveaway will take a moment and "unlike" both of them. This company does not deserve your business or promotion if they are unable to follow through with their promises...as they clearly are. I am sorry for the inconvenience this caused
Jane and I hope all of you will at least swing by
her blog and show her some bloggy love. I know she'd appreciate it.
Dear
MyMemories,
You seriously messed with the wrong blogger. Now instead of a happy customer, you have a girl who has a space where she can freely express her dislike and mistrust of your company, and who isn't scared to tell
ALL her friends to stay away from you.
Maybe you should take some classes in customer satisfaction and get a giant sign made that reminds you of the Golden Rule every. single. day.
Good work.